Chanel Kelly

Product available in Ukraine:

  Delivery in Ukraine by Nova Poshta to post offices and post boxes.

 Delivery by Nova Poshta courier to your door.

Shipments are made within 1-2 business days, Monday through Saturday. If the order was accepted before 2:00 p.m., it will be shipped on the same day; if after 2:00 p.m., it will be shipped the next day. Delivery takes 1-4 days from the time of order. The buyer pays for shipping.

More information about delivery in Ukraine

International delivery by Nova Poshta to Estonia, Italy, Latvia, Lithuania, Moldova, Germany, Poland, Romania, Slovakia, Hungary, and the Czech Republic

More information about international delivery

1. Payment upon receipt with a prepayment of 100 UAH. At Nova Poshta delivery service branches. We send goods with cash on delivery with a minimum prepayment of 100 UAH. You pay the amount, the remaining amount after a detailed inspection and fitting of the goods. In this case, you will need to pay Nova Poshta an additional commission for the transfer of funds, in the amount of 20 uah + 2% of the total cost of the goods for the transfer of funds. The approximate cost of delivery, excluding commission, is +-100 UAH.

🛡️ Why do we ask for prepayment?

A prepayment of UAH 100 confirms the seriousness of the buyer's intentions. This helps to avoid fake or unfounded orders and reduces the number of returns, which create additional costs.

Thank you for your understanding!

2. Online payment

You pay the full cost of the goods, after which we send you the goods. In this case, you do not need to pay a commission for transferring funds via Nova Poshta. Approximate delivery cost +-100 UAH. Please note: Delivery costs are non-refundable. Delivery within Ukraine is carried out only by the Nova Poshta courier service.

At ShoeStore, we are confident in the high quality of our products, which is why we offer a 14-day warranty on all purchases. During this period, you may return or exchange an item if it does not meet your expectations or if a manufacturing defect is found.

Warranty Terms:

• The item must be in its original condition, with no signs of wear or damage.

• The original packaging and all tags must be preserved.

If you have any questions regarding the warranty or the return procedure, our managers will be happy to assist you. You can contact us via the contact form on our website or by phone указаним у розділі “Contacts”.

Your comfort and satisfaction are our top priorities. Choose ShoeStore and shop with confidence.

At ShoeStore, we are confident in the high quality of our products, which is why we provide a 14-day warranty on all purchases. During this period, you may return or exchange an item if it does not meet your expectations or if it is found to be defective.

Warranty Terms:

• The item must be in its original condition, with no signs of wear or damage.

• The original packaging and all tags must be kept intact.

If you have any questions regarding the warranty or the return process, our managers will be happy to assist you. You can contact us via the contact form on our website or by phone listed in the “Contacts” section.

Your comfort and satisfaction are our top priorities. Choose ShoeStore and shop with confidence.

At ShoeStore, we strive to provide the best shopping experience for our customers. If you have any questions about our products or the ordering process, our team of professional consultants is always ready to help.

How to get a consultation:

• Phone: Call us using the number listed in the “Контакти” section to get answers to all your questions.

• Social media: Ask your questions via our official pages — click on the messenger name below to contact us directly:
  Іnstagram
  Telegram
  Viber
  WhatSapp

Our team will be happy to provide you with all the necessary information regarding product selection, order placement, and delivery terms. We are always ready to help you make the right choice and enjoy shopping at ShoeStore.